Shipping and Delivery

Colonial Life Contacts not only helps you save money on contacts, but we help you out on shipping, too! Every U.S., APO, FPO and DPO order over $89 —including U.S. territories—is shipped via the USPS for free!

  • US

    Standard
    Free over $89 (orders under $89 ship for $6.95)

    Estimated Delivery Time:
    • Accessories: 3-4 business days
    • Contact Lenses: 3-4 business days (depending on the prescription verification process)

    Expedited
    $11.95

    Estimated Delivery Time:
    • Accessories: 3-4 business days
    • Contact Lenses: 3-4 business days (depending on the prescription verification process)

    Overnight and 2nd Day Service

    Overnight and 2nd Day Service are available on a product-by-product basis. Please contact a Colonial Life Contacts customer service team member for availability via e-mail at service@mylensplan.com or call us at 1-800-822-6853. Expect an email reply within 24-48 hours.

    * Expedited shipping is not currently available for orders to APO/FPO/DPO's, or outside the continental USA (i.e. Puerto Rico, Alaska, Hawaii).

  • Canada

    Canada
    $9.95

    Estimated Delivery Time:
    • Accessories: 7-14 business days (depending on customs)
    • Contact Lenses: 7-14 business days (depending on the prescription verification process and customs)


    Average delivery time does not include processing, prescription verification and customs. Please watch for customs notifications to prevent your order from being delayed or returned. See International Shipping Notes below for more details.

  • All Other Countries

    We ship to nearly 100 countries, so no matter where in the world you are, our international shipping rates and policies help you save time and money

    International Standard
    $14.95

    Estimated Delivery Time:
    • Accessories: 14-21 business days (depending on customs)
    • Contact Lenses: 14-21 business days (depending on customs)

    International Expedited
    $34.95

    Estimated Delivery Time:
    • Accessories: 5-12 business days (depending on customs)
    • Contact Lenses: 5-12 business days (depending on customs)


    Average delivery time does not include processing, prescription verification and customs. Please watch for customs notifications to prevent your order from being delayed or returned. See International Shipping Notes below for more details.

    Due to the General Data Protection Regulation (GDPR), we are no longer able to accept orders from the EU and the UK.

International Shipping Notes Some governments collect duties, sales taxes or value-added taxes (VAT) on contact lenses, glasses and other optical items. The purchase price of your order does not include these, and it’s the responsibility of the buyer to pay any taxes required by local statute at the point of delivery.

Package Loss and Fraud Colonial Life Contacts monitors package loss and credit card fraud on an ongoing basis. We sometimes require additional information prior to shipping and reserve the right to decline to ship any order at our discretion.

If you have any questions regarding shipping, please contact our Customer Service Team.